ABOUT SHIPPING
Dispatch
All stocked items will be dispatched within 24-48 hours from the date the order was placed. Some specialty or pre-order items may take longer to ship; customers will be notified if so. Please note that orders are mainly sent on weekdays.
How long for shipment?
Receiving time=Processing time+Shipping time.
1) Processing time: 1-5 Working Days
Note: the processing time may be affected if there is a delay because of the fact that we have to customize the top-selling products to be of better quality or there is something wrong with our manufacturing process and it may need more time. We usually notify our customers if it happens and we will offer partial refund for shipping.
2) Shipping Time:
Note: the shipping time will be affected by public holidays, destination countries(especially shipping addresses outside USA or Canada), bad weather and international couriers.Some of the orders may be delayed by COVID-19. Please wait with a little more patience. Thanks!
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Domestic (United States,Canada): |
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Shipping Methods |
Order Amount |
Freight |
Carriers |
|
Flat Rate Shipping(8-15 Working Days) |
$0.00 and up |
$7 |
Post office, USPS, EMS and etc. |
|
Standard Shipping(3-8 Working Days) |
$0.00 and up |
$12 |
SF express |
Note: the shipping time will be affected by public holidays, destination countries(especially shipping addresses outside USA or Canada), bad weather and international couriers.Some of the orders may be delayed by COVID-19. Please wait with a little more patience. Thanks!
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Rest of world (240 countries): |
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Shipping Methods |
Order Amount |
Freight |
Carriers |
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Flat Rate Shipping(8-15 Working days) |
$0.00 – $49.99 |
$8.00 |
Post office, USPS, EMS and etc. |
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Flat Rate Shipping(8-15 Working days) |
$50.00– $199.99 |
$10.00 |
Post office, USPS, EMS and etc. |
|
Flat Rate Shipping(8-15 Working days) |
$200.00 – up |
$15.00 |
Post office, USPS, EMS and etc. |
2. Where is my order?
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status.
3. Tips for shipping:
1) For delivering successfully, we suggest you leave your correct email box and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column cannot be compensated.
3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Rebadress.
4) Your order can be tracked in details only when it arrives in your country's facility. After it arrives in your country, please allow 5-7 days more for the package to reach you.
If you have any question, please contact our customer service: cs@rebadress.com. Since we have too many emails to deal with every day, your email may be replied in 24 hours. Thank you for your patience and understanding!
